Privacy Policy

1. Who we are

This website is operated by PNI Logistics LLC ("PNI Logistics", "we", "us"), a company registered in Dubai, United Arab Emirates, with its office at Office #315, Metha Plaza Building, Dubai, UAE.

For any question about this policy or about how your data is handled, contact us at info@pnilogistics.com or +971 4 256 4547.

2. What information we collect

We only collect personal data that you choose to give us. We do not sell data, and we do not buy it.

Information you submit through our forms

Depending on which form you use (quote request, general contact, equipment rental request, or job application), this may include:

• Your name, company name, email address and telephone number
• Details of your enquiry, cargo description, origin and destination, dimensions, weight, timeline
• Equipment required, rental period and job site location
• For job applications: the role you are interested in, years of experience and availability
• Any other information you choose to include in a free-text message

Information collected automatically

Our hosting provider records standard technical information such as IP address, browser type and pages requested, for security and to keep the site running. This is ordinary server logging and is not used to build a profile of you.

3. Why we use it

• To respond to your enquiry and prepare a quotation
• To provide the logistics services you ask us for, and to manage that relationship
• To assess a job application
• To meet legal, customs, insurance and regulatory obligations connected to a shipment

We process this information because it is necessary to respond to your request and to take steps at your request before entering into a contract, and because we have a legitimate interest in operating and improving our business.

4. Who we share it with

We share personal data only where it is necessary to deliver a service or to run the website:

• Form processing. Our contact forms are handled by a third-party form service, which transmits your submission to our company email addresses.
• Website hosting. The site is hosted by a third-party hosting provider.
• Operational partners. Where a shipment requires it, carriers, shipping lines, port agents, customs brokers, insurers and network partners, we share only what is necessary to perform the work.
• Authorities. Where we are legally required to disclose information.

Because logistics is international, your information may be transferred to and processed in countries outside the UAE. We take reasonable steps to ensure it remains protected.

5. Cookies and third-party content

This website does not use advertising cookies and does not track you across other websites.

The site loads fonts from a third-party font service, which may receive your IP address as part of delivering those files. If we introduce website analytics in future, we will update this policy and, where required, ask for your consent first.

6. How long we keep it

We keep enquiry and project correspondence for as long as needed to serve you and to meet our legal, tax, insurance and accounting obligations. Job applications are retained for a reasonable period so we can contact you if a suitable role arises. When information is no longer needed, we delete it or archive it securely.

7. Keeping it secure

We apply reasonable technical and organisational measures to protect personal data against loss, misuse and unauthorised access. The site is served over an encrypted HTTPS connection. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your choices and rights

You may ask us to:

• Confirm what personal data we hold about you, and provide a copy
• Correct information that is inaccurate or incomplete
• Delete information where we no longer have a valid reason to keep it
• Stop using your information for a particular purpose

To make a request, email info@pnilogistics.com. We may need to verify your identity before we act. We will respond within a reasonable period.

9. Children

This website is intended for business use and is not directed at children. We do not knowingly collect personal data from anyone under 18.

10. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Material changes will be reflected here.